Terms & Conditions

Welcome to Lonerva Llc. These Terms & Conditions govern your use of our website and your purchase of automotive parts and accessories through our online store.

1. Company Information

Company Name: Lonerva Llc
Address: 6837 PARKWOOD ST, DETROIT, MI 48210-2810
Email: [email protected]

2. Products

Lonerva Llc offers automotive parts, accessories, replacement components, and related products.

Customers are responsible for confirming that a product is compatible with their vehicle before purchasing. Product descriptions, specifications, dimensions, compatibility information, and images are provided to assist customers in making purchasing decisions.

3. Vehicle Compatibility

Customers should verify the product specifications, vehicle year, make, model, trim, engine, measurements, and other applicable compatibility information before placing an order.

If you are uncertain whether a product fits your vehicle, please contact us at [email protected] before purchasing.

Lonerva Llc is not responsible for compatibility issues caused by incorrect vehicle information or failure to verify fitment before purchase.

4. One-Time Purchases

All products purchased through our website are one-time purchases.

Our products are not subscription products and are not subject to automatic renewal or recurring charges.

Each order constitutes a separate purchase transaction authorized by the customer.

5. Pricing and Payment

All prices are displayed on the website at the time of purchase.

Prices, product availability, and specifications may change without prior notice. Changes will not affect orders that have already been accepted.

Payment must be successfully authorized before an order is processed.

6. Order Acceptance

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to cancel or refuse an order due to inventory issues, pricing errors, payment problems, suspected fraudulent activity, shipping restrictions, or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

7. Shipping

Orders are generally processed within 3–5 business days.

For U.S. orders, estimated delivery is generally 5–10 business days after shipment.

For international orders, estimated delivery is generally 7–20 business days after shipment, depending on the destination and customs processing.

We may use shipping carriers including USPS, UPS, FedEx, or other appropriate delivery services.

Shipping times are estimates rather than guaranteed delivery dates. If we cannot ship an order within the promised timeframe, we will provide an updated shipping timeframe and applicable cancellation/refund options.

8. International Orders

International customers are responsible for ensuring that ordered products may legally be imported into their destination country.

Customers may also be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Lonerva Llc is not responsible for delays or additional charges caused by customs clearance or local import requirements.

9. Returns and Refunds

Eligible products may generally be returned within 30 calendar days of delivery.

Items must be unused, undamaged, and in their original condition and packaging unless otherwise stated in our Refund & Return Policy.

Defective, damaged, or incorrect products should be reported within 7 calendar days of delivery.

Eligible refunds are generally processed within 3–5 business days after an approved return is received and inspected and are issued to the original payment method.

10. Intellectual Property

All website content, including text, product descriptions, graphics, images, logos, page layouts, and other materials, is owned by or licensed to Lonerva Llc unless otherwise stated.

Unauthorized copying, reproduction, distribution, modification, or commercial use is prohibited.

11. Prohibited Use

You may not use our website to:

  • Violate applicable laws or regulations
  • Submit fraudulent orders or payment information
  • Attempt unauthorized access to our systems
  • Interfere with website functionality
  • Upload malicious software or code
  • Infringe intellectual property rights
  • Misuse website content or product information

12. Limitation of Liability

To the extent permitted by applicable law, Lonerva Llc will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms & Conditions periodically. Any updated version will be posted on this page with a revised effective date.

14. Contact

Lonerva Llc
6837 PARKWOOD ST, DETROIT, MI 48210-2810
Email: [email protected]