FAQ

What products does Lonerva Llc sell?

Lonerva Llc offers automotive parts, accessories, replacement components, and related products.

Do you ship internationally?

Yes. We ship eligible products to customers in the United States and selected international destinations.

How long does order processing take?

Orders are generally processed within 3–5 business days.

How long does U.S. shipping take?

U.S. orders generally arrive within 5–10 business days after shipment.

How long does international shipping take?

International orders generally arrive within 7–20 business days after shipment.

Which carriers do you use?

Depending on the destination and order, we may use USPS, UPS, FedEx, or other suitable carriers.

How do I know if a part fits my vehicle?

Check the product’s compatibility information, vehicle year, make, model, trim, engine, dimensions, and other listed specifications before ordering.

If you are unsure, contact [email protected] before purchasing.

Can I return an installed part?

Generally, installed or used products are not eligible for return if the installation or use affects their resale condition, unless the product is defective or the return is otherwise required by applicable law.

What is the return period?

Eligible products may generally be returned within 30 calendar days of delivery.

What if my product is defective or damaged?

Contact [email protected] within 7 calendar days of delivery and provide your order information and supporting photos or video when appropriate.

How long does a refund take?

After an approved return is received and inspected, we generally process refunds within 3–5 business days to the original payment method.

Are purchases subscriptions?

No. All products are one-time purchases. We do not automatically renew orders or charge recurring fees.

Who pays international customs fees?

International customers are responsible for applicable customs duties, import taxes, VAT, brokerage fees, and other destination-country charges.

How can I contact Lonerva Llc?

Email: [email protected]

Address: 6837 PARKWOOD ST, DETROIT, MI 48210-2810